Customer Care


Due to the current situation with Covid-19, our shop in Smithfield in closed. With the health and wellbeing of our team and our customers in mind, we are doing our very best to keep processing online orders but please bear in mind, orders will be slower to be processed and posted during this period.

For queries, please contact

Stay safe,

The team at Irish Linen House


The natural beauty of linen is easily maintained. Machine wash at 30°C. Always iron linen when damp, first on the wrong side to eliminate creases and then on the right side if you wish to enhance the fabrics natural sheen. Always dry linen naturally, never tumble dry.


If you wish to return or exchange a piece, we are happy to do so within 30 days of purchase, along with your receipt. If you wish to exchange, we would be happy to assist you in finding the right piece for you. We take pride in the pieces we create, and we want them to have pride of place in your home.


We ship worldwide. Shipping within Ireland is free. Shipping worldwide is €20. Your order will be shipped by registered tracked post. You will be sent a tracking number so you can check the status of your delivery. We also offer an express service if you need your package urgently. Costs for this will be arranged at the time of purchase.

Orders from our website will be dispatched within 3-5 working days. Most of our pieces are made to order, and we require additional time for any bespoke pieces. We strive to create and deliver all of our orders as fast as possible but please do get in touch if you need something urgently and we will do our best to look after you.

If you require any assistance with your order or have a special requests please call 00 353 1 532 9572 or 00353 86 033 9979


All of our packages come beautifully wrapped in our signature Irish Linen House boxes which come inside a natural gift box, finished with tissue paper and twine. We also offer complimentary gift tags to match our gift boxes which can personalised with a handwritten name and a short personal note. Please get in touch via email at the time of purchase if you wish to include this. Unfortunately, you cannot claim a tax refund against online purchases on our website. However, if you are purchasing in our shop on Bow Street, you can claim tax back. We will walk you through the process upon payment in our shop.


We accept all major credit and debit cards, however, we do not currently accept American Express. We can also take payment over the phone, or via PayPal.